You won’t want to miss this webinar!
Retail is all about empowering consumers: providing them personalised experiences that delight at the critical moments of truth to drive loyalty for repeat business. With that power comes responsibility. Retailers need to put time back in customers’ hands.They need to make it simple and straight forward to do-business with a brand while delicately balancing human interaction and technology powered experiences.
Argos, a leading digital retailer, has made this vital connection by introducing Predictive Sales and Service Chat experiences across their online channels. Join James Leech, Digital, Technology and Innovation Manager, Argos Customer Service and Christopher Schyma VP – Retail & Hospitality at 7 as they discuss the power of conversation. Learn how best-in-breed conversational technology anticipates customers’ needs and simplifies purchase and customer service journeys.
Register now for this showcase webinar