The digital transformation of customer service is changing the game for both businesses and consumers. As more and more customers prefer to self-serve, social media platforms have gained popularity for customer service like Twitter Direct Message (DM) and Facebook Messenger. And a key new player is entering the field: Apple.
Apple Business Chat is a powerful new way for businesses to connect with customers directly through Safari, Search, Maps, and Siri to answers questions, resolve issues, and complete transactions. Find out how to prepare your business for this new platform with the potential to disrupt the market.
- How Apple Business Chat will impact your Digital Transformation.
- Why Conversational Commerce + Apple Business Chat create the best of both worlds.
- Actionable next steps for embracing Apple Business Chat for customer service and support.