The Forrester New Wave: Conversational AI for Customer Service

[24]7.ai Ranked As A Leader in The Forrester New Wave^TM: Conversational AI for Customer Service, Q2 2019

The future of conversational AI is here. Are you ready?

Companies are strategically investing in conversational AI capabilities. Find out why [24]7.ai has been named a Leader in the ‘The Forrester New Wave^TM: Conversational AI for Customer Service, Q2 2019’ report.

The research evaluates [24]7.ai against 10 criteria, assessing how the conversational AI solution stacks up to others in the evaluation.

Learn what vertical features of [24]7.ai stand out from the pack and be strong in an area where most vendors fall behind and see why [24]7.ai received a differentiated rating in six out of ten criteria.

Our Takeaways:

Essential differentiators that, in our opinion, set [24]7.ai as a leader
Why we think being named in this Wave evaluation validates what our customers have been saying about blending artificial and human intelligence for improved customer experience

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[24]7.ai Emerges as Leader in Conversational AI