7.ai Ranked As A Leader in The Forrester New WaveTM: Conversational AI for Customer Service, Q2 2019
The future of conversational AI is here. Are you ready?
Companies are strategically investing in conversational AI capabilities. Find out why 7.ai has been named a Leader in the ‘The Forrester New WaveTM: Conversational AI for Customer Service, Q2 2019’ report.
The research evaluates 7.ai against 10 criteria, assessing how the conversational AI solution stacks up to others in the evaluation.
Learn what vertical features of 7.ai stand out from the pack and be strong in an area where most vendors fall behind and see why 7.ai received a differentiated rating in six out of ten criteria.
- Essential differentiators that, in our opinion, set 7.ai as a leader
- Why we think being named in this Wave evaluation validates what our customers have been saying about blending artificial and human intelligence for improved customer experience