Get the Report
The Business Process Outsourcing (BPO) landscape is rapidly changing. A new breed of vendors are emerging and moving away from traditional time-and-effort engagements to newer outcome-oriented engagements powered by insights.
In Q4 2020, 7.ai was evaluated against 12 vendors in 21 criteria. This report by Forrester® examines four lessons from their assessment of these insights-driven BPO vendors. These lessons include:
Download the report to see why enabling future-fit, value-based services from your BPO is key to success.