7.ai Ranked A Leader in The Forrester New WaveTM: Digital-First Customer Service Solutions, Q2 2020
Empowering customer service in times of change.
Now more than ever businesses are evolving their customer service models and strategically investing in digital-first customer service solutions. The best strategies include journey analysis, intent predictions for personalized experiences, automation and conversational AI, messaging adoption, agent productivity tools, and insights and analytics. Find out why 7.ai has been named a Leader in the ‘The Forrester New WaveTM: Digital-First Customer Service Solutions, Q2 2020’ report.
- One integrated experience across all channels, including messaging
- Conversational AI and automation are key
- Vertical intent predictions deliver personalized experiences
7.ai can help your business change the conversation with the anytime-anywhere digital-first experiences that consumers expect. Learn more about the evaluation criteria, how 7ai stacks up to others, and what customers are saying.