Generative AI is a powerful tool that can be used to create new content, translate languages, and answer questions in a human-like way. So, where does human intelligence fit?
This thought leadership paper, by Opus Research, explores:
- The rise of Generative AI: How it is transforming customer interactions and enterprise operations.
- LLM Use Cases: Different ways in which Large Language Models (LLMs) enhance workflows, from conversational design and call summarization to content generation and research.
- AI-Human Synergy: An approach that 7.ai follows, emphasizing AI as a tool to assist human agents, driving optimal results in various business applications.